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Ember travel mug 2 charger8/12/2023 ![]() ![]() Imported from USA (Sizes & Specifications are based on the USA Market).The Ultimate Convenience: Let the experience of Ember last all day long with an extra Charging Coaster Enjoy the convenience of having one coaster in your home and another in the office, so your Ember is always ready wherever you are.Easy To Use: Simply place your Ember mug on the charging coaster to use it The coaster will charge an Ember mug's empty battery in approximately 2 hours Once the LED turns green your mug is 100% charged.Auto Off and On: When your heated coffee mug's battery is fully charged, charging shuts off automatically Ember Mugs also have "maintenance charging", which means that if left on the coaster for several months, the battery is periodically topped off.Heat or Charge with Ease: Place your Ember temperature control mug on the coaster to keep your drink warm all day The coaster will maintain your coffee cup's current charge Once it's empty or powered off, the coaster will automatically start charging.Ember Travel Mug Charging: Our updated charging coaster charges both first and second generation Ember travel mugs and keeps beverages at your preferred temperature all day long (between 120☏ - 145☏).Ensure the replacement charger has the same specs as the faulty charger. ![]() If you find that the charger is damaged, then you should get a replacement right away. These fixes should help you solve charging problems in the Ember Mug and the Ember Travel Mug. You can start by performing soft reset before moving to a hard reset. You will find a lightning bolt that tells you that the battery is charging and you can also check the percentage of the Ember Travel Mug. You can also check the battery status of the Ember App. Whether hitting the open road or heading to the office, you’ll be fully charged and ready for anything when you pair an Ember Travel Mug 2+ with a Car Charger. When fully charged, you will find the image of a full solid battery that doesn’t pulse. Enhance the Ember Travel Mug 2+’s already 3 hour battery life with the Ember Car Charger. When done, the mug will show a partially filled pulsating battery on the front LED display. You can charge the Ember Travel Mug just the same way by placing it on the charging coaster. However, there is a way to confirm that the mug is charging. Unlike the smaller Ember Mug, you won’t find colored LED lights on the Ember Travel Mug. Go to the “Battery Level” section where you will find the battery percentage.Open the Ember App and click on the setting gear in the top right corner of the home screen.Download and install the Ember App on your mobile device.To pair your Ember Mug with the Ember App: In the app, you can also check the exact percentage the mug is at while it is charging. This will also help you to check and confirm that the mug is charging. You can pair the Ember Mug to your iPhone using the Ember App.When the Ember Mug is completely charged, the light will switch to green indicating the mug is fully charged. When set properly on the charging coaster, the LED light at the bottom of the Ember Mug will light up red and pulsate on and off to indicate that the Ember Mug is charging.This setting allows electricity to flow to charge the mug. The 2 prongs on the charging coaster will line up with the gold rings on the bottom of the Ember Mug.Place it on the charging coaster and it will charge immediately. ![]() When this happens, the Ember Mug will not be able to charge. The problem here is that the prongs on the charging coaster could get stuck in a depressed position. This is common with the Ember Mug and it could be one of the toughest problems to fix. This means the reset was successful.Ī charging problem could be due to the charger of the device rather than a software issue. Hold for up to 10 seconds until the Ember displays “RESET” and then “HELLO”.Place a paper clip into the hold on the bottom of the mug until you hear a click.If you own an Ember Travel Mug, the process to a hard reset is just the same as the regular Ember Mug, however, there are slight differences. Wait till the LED pulses back to white to confirm that the reset is successful.Once you see all three colors, let go of the power button.The LED light will blink blue, yellow, and then red to indicate the mug is being reset.Press and hold the power button on the base of the mug for 10 or more seconds. ![]() A hard reset will return the Ember Mug back to its factor settings which will clear out any software issues that is, preventing the device from charging.
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